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D471
Information Systems Support (ISS)
FCC 
The Information Systems Support degree prepares students to perform a variety of information technology supportive services. This role can be face-to-face, over the phone, or virtual. A support technician must implement the same processes while performing their support duties regardless of where the supported entity resides, thus this program prepares individuals to work in a multitude of job positions. This program specifically targets the support component of information technology in both the hardware and software areas preparing the student for a wide variety of employment positions.

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Semester 1
Prefix/Num
Title
Info
CR
FA2014
SP2015
ISM 1202
Computer Hardware Fundamentals
4
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ISS 1201
Computer Support Fundamentals
2
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ISS 1202
Word Processing Support
5
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MTH 1201
Technical Mathematics
4
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Term Total
15
Semester 2
Prefix/Num
Title
Info
CR
FA2014
SP2015
ISS 1203
Client Operating Systems
4
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ISS 1204
Productivity Applications
3
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ISS 1205
Spreadsheet Support
5
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ISS 1206
A+ Preparation and Exam
2
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GECC
General Education Electice marked
3
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Term Total
17
Semester 3
Prefix/Num
Title
Info
CR
FA2014
SP2015
ISS 2200
Database Support
5
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ISS 2201
Computer Support Techniques
3
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ISS 2202
Applications Support Techniques
4
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ISS 2203
Microsoft MCITP Prep & Exam
2
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Term Total
14
Semester 4
Prefix/Num
Title
Info
CR
FA2014
SP2015
ENG 1201
Communications
3
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ENG 1111
Composition I
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or
ISS 2204
Network Systems Support
5
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ISS 2205
Net+ Preparation and Exam
2
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ISS 2230
IS Support Internship
3
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ISS 2231
IS Support Simulation
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or
SPE 1111
Interpersonal Communications
3
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SPE 1101
Fundamentals of Effective Speaking
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or
ELEC
General Education Elective marked
2
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Term Total
18
Program Total
64


We recommend that you contact an advisor before enrolling in any degree, certificate, or transfer program to ensure all requirements are met including total hours associated with transfer courses.

marked This is a General Education or Elective course to be selected and therefore has no schedule link.

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