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D471
Information Systems Support (ISS)
FCC 
The Information Systems Support degree prepares students to perform a variety of information technology supportive services. This role can be face-to-face, over the phone, or virtual. A support technician must implement the same processes while performing their support duties regardless of where the supported entity resides, thus this program prepares individuals to work in a multitude of job positions. This program specifically targets the support component of information technology in both the hardware and software areas preparing the student for a wide variety of employment positions.

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Semester 1
Prefix/Num
Title
Info
CR
SP2015
ISM 1202
Computer Hardware Fundamentals
about
4
marked
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ISS 1201
Computer Support Fundamentals
about
2
marked
marked
ISS 1202
Word Processing Support
about
5
marked
marked
MTH 1201
Technical Mathematics
about
4
marked
marked
Term Total
15
Semester 2
Prefix/Num
Title
Info
CR
SP2015
ISS 1203
Client Operating Systems
about
4
marked
marked
ISS 1204
Productivity Applications
about
3
marked
marked
ISS 1205
Spreadsheet Support
about
5
marked
marked
ISS 1206
A+ Preparation and Exam
about
2
marked
marked
GECC
General Education Electice marked
about
3
marked
marked
Term Total
17
Semester 3
Prefix/Num
Title
Info
CR
SP2015
ISS 2200
Database Support
about
5
marked
marked
ISS 2201
Computer Support Techniques
about
3
marked
marked
ISS 2202
Applications Support Techniques
about
4
marked
marked
ISS 2203
Microsoft MCITP Prep & Exam
about
2
marked
marked
Term Total
14
Semester 4
Prefix/Num
Title
Info
CR
SP2015
ENG 1201
Communications
about
3
marked
marked
ENG 1111
Composition I
about
marked
marked
or
ISS 2204
Network Systems Support
about
5
marked
marked
ISS 2205
Net+ Preparation and Exam
about
2
marked
marked
ISS 2230
IS Support Internship
about
3
marked
marked
ISS 2231
IS Support Simulation
about
marked
marked
or
SPE 1111
Interpersonal Communications
about
3
marked
marked
SPE 1101
Fundamentals of Effective Speaking
about
marked
marked
or
ELEC
General Education Elective marked
about
2
marked
marked
Term Total
18
Program Total
64


We recommend that you contact an advisor before enrolling in any degree, certificate, or transfer program to ensure all requirements are met including total hours associated with transfer courses.

marked This is a General Education or Elective course to be selected and therefore has no schedule link.

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