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D449
Computer Telephony (CTY)
LTC 
The Computer Telephony degree program is a course of study for individuals who desire employment as computer technicians, entry-level IT technicians, and telephony technicians. Students will be trained in computer hardware and software, LAN/WAN networks, and telephony central office and interconnect services. Specific skills will include configuring, installing, upgrading, diagnosis, repair, preventive maintenance, and safety. Students are also able to prepare and take industry standard CompTIA A+, Network+, and Cisco CCENT certification exams as part of the curriculum. Optional internship or job shadowing opportunities provide additional training by placing students in jobs with computer telephony related companies and organizations.

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Semester 1
Prefix/Num
Title
Info
CR
FA2014
SP2015
CIS 1104
Intro to Online Learning
0.5
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This course is an assessment of student skills and their ability to effectively learn via course(s) instructed online. Topics include evaluating a student's learning style, basic computer and web browsing skills, and web based learning tools. Emphasis will be placed on using computer hardware and software to access online resources and programs. In addition, various learning methods will be presented to help students evaluate if online learning is right for them.

CTY 1201
CompTIA A+ PC Technician I
3
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This course is the first of two courses designed to train students to maintain and troubleshoot personal computer hardware and software with the goal of obtaining CompTIA A+ certification. Specific topics include the essential knowledge and application of:computer hardware and peripherals, laptops and mobile devices, repair & maintenance, and troubleshooting.

CTY 1275
Essential Computer Skills
2
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This is an introductory course in computers and software. Students learn how computers are used in personal life, academics, and technical careers. Students will gain an understanding and demonstrate core computer skills using real-world projects using Microsoft Office and Windows 7 & 8 operating systems.

GEN 1221
Occupational Safety
2
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This course is a study of the general safety requirements for using and operating tools and equipment in high technology industry. It stresses the importance of each individual's attitudes, work habits, and responsibility in promoting safety on the job.

MTH 1201
Technical Mathematics
4
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This course is designed for students enrolled in technical programs. Topics include: measurement and approximation, algebraic principles and operation, identification and use of formulas. In addition, geometric and trigonometric principles may also be covered if applicable to the program area. Emphasis is placed on the application of mathematical concepts to the solution of problems in vocational and technical fields. PREREQUISITE: REM 0420 Basic Math with a C or better or scoring at beginning algebra level on placement exam.

TEL 1263
Introduction to Switching Technology
2
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This course introduces the student to the theory and equipment used in telephony switching. Instruction starts with the early forms of switching and progresses to the latest technology. Discussions of how calls are switched, custom calling features that are available, and how to administer and maintain digital switches are included. Emphasis is given to instruction on digital switches which represent the most current technology.

TEL 1273
Electronics in Telecom
4
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This course will provide the basic knowledge of electronics needed by a telecom technician. Topics discussed include DC and AC voltage, current flow, resistance, impedance, Ohm's law, and telecommunications circuits. The use of the VOM meter and other test gear is covered.

Term Total
17.5
Semester 2
Prefix/Num
Title
Info
CR
FA2014
SP2015
CTY 2201
CompTIA A+ PC Technician II
3
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This course is the second of two courses designed to train students to maintain and troubleshoot personal computer hardware and software with the goal of obtaining CompTIA A+ certification. Specific topics include the essential knowledge and application of:installing, using, managing and upgrading Windows operating systems, networking and security basics, operational procedures, communication methods, and troubleshooting techniques relating to software.

CTY 2205
CompTIA Net+ Technician
4
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This course is designed to build upon the student’s existing computer hardware and software knowledge and aid students in obtaining CompTIA Network+ certification. Students will learn the fundamental skills and concepts they will use on the job in any type of networking career. Specific topics will require students to identify and describe all of the major networking technologies, systems, skills, and tools in use to manage and maintain wired and wireless networks. Students seeking to gain Network+ certification are recommended to take CTY 2212, which aids them in final preparations to take the N10-005 exam. PREREQUISITES: CTY 1201 & CTY 2201.

TEL 1272
Business Comm Systems I
3
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This course provides hands-on instruction in the installation of multi-line telephone equipment and various types of electronic key telephone systems. Students will install, program, and demonstrate a system complete with features. Routing, termination, and testing of category 5e and category 6 cabling and wiring devices will be addressed with punch down skills to be practiced.

TEL 1274
Station Installation
3
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This hands-on course instructs students in the skills of installing residential communication system wiring from the cable terminal to the jack. Topics covered include planning the install, aerial and buried drop services, cat 3, 5e and 6 cabling, fishing walls, terminating jacks, testing various telecom services, and troubleshooting POTS loops. The installation of "Triple Play" vdv services is also covered.

TEL 2263
Structured Cabling Systems
1
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This course provides instruction in the installation of a variety of communications cabling systems. Routing, termination, and testing of twisted pair UTP, coaxial, and fiber cables will be addressed. One semester hour credit.

ELEC
Social Science/Humanities marked
3
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Term Total
17
Summer Semester
Prefix/Num
Title
Info
CR
FA2014
SP2015
CTY 2211
A+ & PC Pro Exam Prep
1.5
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This course is designed to aid students in preparing to take the industry standard CompTIA A+ and Testout PC Pro certification exams. Emphasis is placed upon reviewing main topics covered by both exams, as well as providing students the opportunity to work in hands-on areas in a simulated or real-world lab environment. Simulated and written practice tests are taken and reviewed during this course providing students with the chance to strengthen weak areas covered by the CompTIA A+ and PC Pro exams. PREREQUISITES:CTY 1201 and CTY 2202.

CTY 2212
Net+ & Network Pro Exam Prep
1.5
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This course is designed to aid students in preparing to take both the industry standard CompTIA Network+ exam and the Testout Network Pro certification exam. Emphasis is placed upon reviewing main topics covered by both exams, as well as providing students the opportunity to work in hands-on areas in a simulated or real-world lab environment. Simulated and written practice tests are taken and reviewed during this course providing students with the chance to strengthen weak areas covered by the CompTIA Network+ and Network Pro exams. PREREQUISITES: CTY 1201, CTY 2202 & CTY 2205.

Term Total
3
Semester 3
Prefix/Num
Title
Info
CR
FA2014
SP2015
CTY 2214
Cisco Technician Essentials I
3
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This course is the first of two courses designed to train students with the goal of obtaining Cisco CCENT ICND1 (100-101) certification. Specific topics include the essential knowledge and application of networking fundamentals, LAN switching, and basic IPv4 addressing and subnetting. PREREQUISITES: CTY 1201 CompTIA A+ PC Technician I, CTY 2201 CompTIA A+ PC Technician II, CTY 2205 CompTIA Net+ Technician.

ENG 1201
Communications
3
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This course is designed to develop the student's appreciation of the value of communication between individuals and between business and industries. It is to provide a practical application for today's trades, business, and industrial workers, particularly in the comprehension and expression of written English as it applies to business letters, reports, and memoranda.

TEL 2264
Introduction to Fiber Optics
3
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This course will study the aspects of fiber optics as they relate to telecommunications and computer interconnect. Topics such as connectors, fusion and mechanical splicing, splice closures, cable installation, and maintenance will be covered. the theory and technology involved in the use of fiber optics is also covered. This course will give the student the opportunity to achieve industry certification from the Fiber Optic Association.

TEL 2287
IP Convergence
2
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This course will study the basics of the "Triple Play", which includes the convergence of voice, data, and video to the customer premises from the central office. Students will be engaged in understanding the overall technology, equipment and materials needed to set up a converged voice, data, and video service onto a single medium. Circuit set-up, testing, and troubleshooting will be demonstrated. Provisioning of applicable software and hardware will be discussed.

TEL 2292
Business Comm Systems II
4
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This course addresses the installation, programming, demonstration, and maintenance of electronic key telephone systems. A variety of brands and models of electronic key systems will be covered with each student completing the installation and demonstration of several systems.

TEL 2293
Advanced Switching Technology
3
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This course is an extension of the Introduction to Switching Technology course and discusses Central Office technology in greater detail. The lecture portion of the class focuses on the various types of equipment found in the Central Office, including their functionality, installation, setup and administration. In the lab section students actually install, set up, and administer Central Office equipment. Maintenance and troubleshooting of the equipment is also highlighted.

Term Total
18
Semester 4
Prefix/Num
Title
Info
CR
FA2014
SP2015
CTY 2215
Cisco Technician Essentials II
3
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This course is the second of two courses designed to train students with the goal of obtaining CiscoCCENT ICND1 (100-101) certification. Specific topics include the essential knowledge and application of IPv4 addressing and subnetting design, IPv4 routing, and WANs. PREREQUISITES:CTY 1201 CompTIA A+ PC Technician I, CTY 2201 CompTIA A+ PC Technician II, CTY 2205 CompTIA Net+ Technician.

CTY 2216
Cisco CCENT Exam Prep
1
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This course is designed to aid students in preparing for taking the Cisco Entry Level Technician (CCENT) exam. This exam is considered to be the entry point to taking any other Cisco-related certification exam. Emphasis is placed upon reviewing main topics covered by the exam, as well as providing students the opportunity to work with Cisco switch and router environments, both hands-on and simulated. Simulated and written practice tests are taken and reviewed during this course providing students with the chance to strengthen weak areas covered by the CCENT exam. Prerequisites: CTY 2214, CTY 2215.

CTY 2250
Healthcare IT
2
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This course is designed to teach students to work in a healthcare environment as an IT technician. Specific topics include the essential knowledge and application of:healthcare IT, data flow in healthcare, regulatory requirements, organizational behavior and operations relating to healthcare. PREREQUISITE: CTY 1201, CTY 2201, CTY 2205.

GEN 2297
Employment Skills
3
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This course prepares the student for job interviews, job placement, and employment. Verbal and written communication skills are implemented through assigned reports. Topics of discussion and debate range from securing and keeping a job to individual attitudes, work habits, work ethics, and interviewing skills. The student will be required to prepare a written resume and to apply communication skills in practical situations.

TEL 2282
TDM Switching Technology
3
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This course introduces the student to the technology, equipment, and procedures used in TDM telephony switching. Discussions of how calls are switched, features that are available, how to install, setup, administer and maintain digital switches are included. In the lab section the students actually install, setup, and administer TDM switching equipment. Maintenance and troubleshooting of the equipment is also highlighted.

ELEC
Math/Science General Edu Elective marked
4
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Term Total
16
Program Total
71.5


We recommend that you contact an advisor before enrolling in any degree, certificate, or transfer program to ensure all requirements are met including total hours associated with transfer courses.

marked This is a General Education or Elective course to be selected and therefore has no schedule link.

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