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D449
Computer Telephony (CTY)
LTC 
The Computer Telephony degree program is a course of study for individuals who desire employment as computer technicians, entry-level IT technicians, and telephony technicians. Students will be trained in computer hardware and software, LAN/WAN networks, and telephony central office and interconnect services. Specific skills will include configuring, installing, upgrading, diagnosis, repair, preventive maintenance, and safety. Students are also able to prepare and take industry standard CompTIA A+, Network+, and Cisco CCENT certification exams as part of the curriculum. Optional internship or job shadowing opportunities provide additional training by placing students in jobs with computer telephony related companies and organizations.

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Gainful Employment Consumer Disclosure Information

Semester 1
Prefix/Num
Title
Info
CR
SP2017
SU2017
CIS 1104
Intro Learning Services Online
about
0.5
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This course is an assessment of student skills and their ability to effectively learn via course(s) instructed online. Topics include evaluating a student's learning style, basic computer and web browsing skills, and web based learning tools. Emphasis will be placed on using computer hardware and software to access online resources and programs. In addition, various learning methods will be presented to help students evaluate if online learning is right for them.

CTY 1201
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CTY 1275
about
2
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GEN 1221
Occupational Safety
about
2
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This course is a study of the general safety requirements for using and operating tools and equipment in high technology industry. It stresses the importance of each individual's attitudes, work habits, and responsibility in promoting safety on the job.

MTH 1201
Technical Mathematics
about
4
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This course is designed for students enrolled in technical programs. Topics include: measurement and approximation, algebraic principles and operation, identification and use of formulas. In addition, geometric and trigonometric principles may also be covered if applicable to the program area. Emphasis is placed on the application of mathematical concepts to the solution of problems in vocational and technical fields. PREREQUISITE: REM 0420 Basic Math with a C or better or scoring at beginning algebra level on placement exam.

TEL 1263
Introduction to Switching Technology
about
2
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This course introduces the student to the theory and equipment used in telephony switching. Instruction starts with the early forms of switching and progresses to the latest technology. Discussions of how calls are switched, custom calling features that are available, and how to administer and maintain digital switches are included. Emphasis is given to instruction on digital switches which represent the most current technology.

TEL 1273
Electronics in Telecom
about
4
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This course will provide the basic knowledge of electronics needed by a telecom technician. Topics discussed include DC and AC voltage, current flow, resistance, impedance, Ohm's law, and telecommunications circuits. The use of the VOM meter and other test gear is covered.

Term Total
14.5
Semester 2
Prefix/Num
Title
Info
CR
SP2017
SU2017
CTY 2201
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CTY 2205
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TEL 1272
Business Comm Systems I
about
3
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This course provides hands-on instruction in the installation of multi-line telephone equipment and various types of electronic key telephone systems. Students will install, program, and demonstrate a system complete with features. Routing, termination, and testing of category 5e and category 6 cabling and wiring devices will be addressed with punch down skills to be practiced.

TEL 1274
Station Installation
about
3
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This hands-on course instructs students in the skills of installing residential communication system wiring from the cable terminal to the jack. Topics covered include planning the install, aerial and buried drop services, cat 3, 5e and 6 cabling, fishing walls, terminating jacks, testing various telecom services, and troubleshooting POTS loops. The installation of "Triple Play" vdv services is also covered.

TEL 2263
Structured Cabling Systems
about
1
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This course provides instruction in the installation of a variety of communications cabling systems. Routing, termination, and testing of twisted pair UTP, coaxial, and fiber cables will be addressed.

ELEC
Social Science/Humanities marked
about
3
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Term Total
10
Summer Semester
Prefix/Num
Title
Info
CR
SP2017
SU2017
CTY 2211
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marked
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CTY 2212
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Term Total
Semester 3
Prefix/Num
Title
Info
CR
SP2017
SU2017
CTY 2214
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ENG 1201
Communications
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3
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This course is designed to develop the student's appreciation of the value of communication between individuals and between business and industries. It is to provide a practical application for today's trades, business, and industrial workers, particularly in the comprehension and expression of written English as it applies to business letters, reports, and memoranda.

TEL 2264
Introduction to Fiber Optics
about
3
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This course will study the aspects of fiber optics as they relate to telecommunications and computer interconnect. Topics such as connectors, fusion and mechanical splicing, splice closures, cable installation, and maintenance will be covered. The theory and technology involved in the use of fiber optics is also covered. This course will give the student the opportunity to achieve industry certification from the Fiber Optic Association.

TEL 2287
IP Convergence
about
2
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This course will study the basics of the "Triple Play", which includes the convergence of voice, data, and video to the customer premises from the central office. Students will be engaged in understanding the overall technology, equipment and materials needed to set up a converged voice, data, and video service onto a single medium. Circuit set-up, testing, and troubleshooting will be demonstrated. Provisioning of applicable software and hardware will be discussed.

TEL 2292
Business Comm Systems II
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4
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This course addresses the installation, programming, demonstration, and maintenance of electronic key telephone systems. A variety of brands and models of electronic key systems will be covered with each student completing the installation and demonstration of several systems.

TEL 2293
Advanced Switching Technology
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3
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This course is an extension of the Introduction to Switching Technology course and discusses Central Office technology in greater detail. The lecture portion of the class focuses on the various types of equipment found in the Central Office, including their functionality, installation, setup and administration. In the lab section students actually install, set up, and administer Central Office equipment. Maintenance and troubleshooting of the equipment is also highlighted.

Term Total
15
Semester 4
Prefix/Num
Title
Info
CR
SP2017
SU2017
CTY 2215
Cisco Technician Essentials II
about
3
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CTY 2216
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CTY 2250
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GEN 2297
Employment Skills
about
3
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This course prepares the student for job interviews, job placement, and employment. Verbal and written communication skills are implemented through assigned reports. Topics of discussion and debate range from securing and keeping a job to individual attitudes, work habits, work ethics, and interviewing skills. The student will be required to prepare a written resume and to apply communication skills in practical situations.

TEL 2282
TDM Switching Technology
about
3
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This course introduces the student to the technology, equipment, and procedures used in TDM telephony switching. Discussions of how calls are switched, features that are available, how to install, setup, administer and maintain digital switches are included. In the lab section the students actually install, setup, and administer TDM switching equipment. Maintenance and troubleshooting of the equipment is also highlighted.

ELEC
Math/Science General Edu Elective marked
about
4
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Term Total
13
Program Total
52.5


We recommend that you contact an advisor before enrolling in any degree, certificate, or transfer program to ensure all requirements are met including total hours associated with transfer courses.

marked This is a General Education or Elective course to be selected and therefore has no schedule link.

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